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Overview

Course Duration

8 hours

Type of course

Short Courses

Campus where course is offered

ITE College West

Good communication is the key to building strong relationships and achieving your goals. This course helps you understand how emotions affect the way you communicate. You will learn to manage your feelings, understand others better, and express yourself clearly. By improving your emotional intelligence, you can handle conflicts, connect with others, and create positive conversations at work and home.

Fee for this course can be paid using SkillsFuture Credits. Visit www.skillsfuture.gov.sg/credit for more information.

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*STEP will be used to administer all ITE Continuing Education & Training (CET) courses starting from 1 April 2024 onwards.  For first time users of STEP, please register and sign in here.

*STEP – Skills Training & Enhancement Portal, the new one-stop learning portal to manage all courses and learning needs across the 5 polytechnics and ITE.

What you'll learn

  • Introduction to Emotional Intelligence (EI)
  • Identify emotional triggers to enhance self-awareness.
  • Apply tools and techniques to regulate emotions effectively.
  • Understand different communication styles and their impact.
  • Plan and communicate with clarity and purpose.
  • Build and maintain an Emotional Bank Account to strengthen connections.

Entry Requirements