This Work-Study Diploma course aims to equip trainees with the skills, knowledge and professional attributes to support IT system infrastructure, end-user computing devices, as well as to perform IT service operations and incident management to ensure smooth running of the IT systems for business operations.
Prerequisite:
- Work well with others in a team environment
- Able to articulate and discuss ideas, thoughts and information effectively to achieve common outcomes
- Able to understand and co-relate information from multiple disciplines to synthesise knowledge and insights, as well as guide decisions
Job Role:
An Infrastructure Support Engineer support IT system infrastructure, end-user computing devices, as well as to perform IT service operations and incident management to ensure smooth running of the IT systems for business operations. The work he/she performs includes the following:
- Support IT system infrastructure
- Deploy Client Desktop Applications
- Manage end-user computing devices
- Perform IT service operations and incident management
Training pattern:
Hybrid Release - Trainees attend daily lessons at ITE for a continuous period at the start, and after will attend lessons for one day per a week and spend the remainder of the work-week at the workplace for OJT.
Click here for Course Module Details
Some of our partners:
NCS Pte Ltd | CLOUD KINETICS CONSULTING PTE. LTD. | TERRABIT NETWORKS PTE. LTD.
Employers that wish to offer training places, please click HERE.